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Crystal Serenity

Crystal Serenity

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Ship Specifications
Year Built: 2003 Age Restrictions: At least one person in each
Year Refurbished: N/A room must be 21 years of age or older.
Previous Name: N/A Seating Assignments: Assigned (2 seatings)
Guest Occupancy: 1,080 Assigned Dining Hours: 6:15 pm or 8:30 pm**
Crew: 655 Internet Access: Yes
Tonnage: 68,000 tons Bars/Lounges: 11
Length: 820 feet Spa: Yes
Beam: 106 feet Fitness Center : Yes
Cruising Speed: 21 knots Swimming Pools: 2
Decks: 13 Hot Tubs: 2
Ship's Registry: Bahamas Bowling Alley: No
Casino: Yes* Rock Climbing Wall: No
Show Room: Yes Ice Skating Rink: No
Disco/Night Club: Yes 24-Hour Room Service: Yes
Library: Yes Hair Dryer in Room: Yes

*Closed while sailing in Hawaiian waters. **7:00 pm and 9:00 pm while in Europe.

View Crystal Serenity WebCam


Overview
The elegant 1,080-passenger Crystal Serenity is the younger (and larger) of Crystal Cruises' two luxury cruise ships. Launched in 2003, she's an excellent option in the luxury cruising world. She features a wonderful onboard enrichment program, a casino, large show lounge, a couple of gourmet specialty restaurants, as well as a variety of bars and lounges. Although she's a large ship she does not feel crowded, as she has a high space-per-guest ratio. With an extremely attentive staff, an award-winning spa, impressive wine list and award-wining cuisine, Crystal Serenity is sure to satisfy your vacation yearnings.

Each year, Crystal Serenity features a 100+-night World Cruise itinerary, available for purchase is smaller segments as well. Crystal happens to have quite a loyal World Cruise following, as many guests end up repeating this amazing journey.


Destinations & Itineraries
Crystal Serenity will be featuring cruises in the following regions (subject to change, based on the cruise line's discretion):

2010: Caribbean, Mediterranean, Middle East, Transatlantic
2011: Africa, Asia, Eastern Caribbean, Mediterranean, New Zealand, Northern Europe, Panama Canal, South Pacific, Transatlantic, Transpacific, World Cruise


Staterooms
There is a nice variety of accommodations onboard Crystal Serenity. There are no interior staterooms onboard the Serenity, as her staterooms range from oceanview staterooms all the way up to 1,300+ square foot suites. All of the staterooms onboard the Serenity come with a private bathroom, refrigerator, security safe, complimentary soft drinks and bottled water (in room), data port for laptop computer hook-up, a remote color TV and DVD player, two hair dryers, both 110-volt (American current) and 220-volt (European current) outlets, and a phone.

Oceanview Staterooms: An ocean view stateroom onboard Crystal Serenity is called a Deluxe Stateroom with Large Picture Window (also called a category C stateroom). Such a room is 226 square feet, and features a seating area and Queen-size bed (or two twin beds).

Balcony Staterooms: A non-suite stateroom with a balcony onboard Crystal Serenity is a Deluxe Stateroom with Verandah (categories AA, A and B), which are 269 square feet (including their balconies). Besides its private verandah, such a stateroom features everything that an oceanview stateroom does.

Suites: The most basic suite onboard Crystal Serenity is a (category PH) Penthouse with Verandah. These suites are 403 square feet, including their private verandah, and feature everything a balcony stateroom has, plus a sizeable living area, complimentary wine and choice of spirits from a set menu (upon embarkation), complimentary beer, personal butler service, a vanity in a dressing area, a flat-screen TV, a walk-in closet, a separate shower and a full Jacuzzi bathtub.

The next step up is a (category PS) Penthouse Suite with Verandah, which is 538 square feet (including a private verandah). These suites feature everything a PH suite has, plus a dining area, separate bedroom area (with a picture window), a third berth available and a bidet.

The most premium suite onboard Crystal Serenity is a category CP stateroom, called a Crystal Penthouse with Verandah. Such a suite is a whopping 1,345 square feet (including its large private verandah). Such luxurious accommodations come with everything a PS suite does, plus a state-of-the-art Bang & Olufsen sound system, large flat-screen TVs in the bedroom, living room and bathroom, a cordless phone, a guest bathroom, pantry, library, private workout area, as well as a Master bath with Jacuzzi and ocean view. There are four CP suites onboard Crystal Serenity, so they can get sold out quite quickly.



Dining
Crystal Serenity has a wonderful selection of gourmet dining options, whether it's day or night. In fact, Crystal Cruises is one of the cruising industry's award-winning leaders in quality of food and wine, even featuring select sailings that are specifically themed for food and wine lovers (called "Crystal Wine & Food Festival" cruises).

Among the daytime dining options are the Lido Cafe, Crystal Serenity's large buffet (located aft on the Lido deck), with indoor and outdoor seating available. The Trident Bar & Grill (located mid-ship on the Lido deck and open from 11 am to 6 pm) offers snacks, a full bar, a lunchtime hamburger and hot dog grill and sandwiches. Scoops Ice Cream Bar is located nearby the grill and serves ice cream, frozen yogurt, sherbets and freshly baked cookies. Tastes, located on the Lido deck, offers casual poolside dining and features items such as a grilled Kobe beef burger, gourmet pizza and king crab cake.

During the evening the Serenity's main dining venue is the elegant Crystal Dining Room. It's located on the Crystal deck (the fifth deck) and features a fabulous gourmet menu. For breakfast and dinner this venue has an open seating format, but there is a traditional assigned seating setup for dinner. When making your reservation be sure to indicated to the agent if you'd like the 6:15 pm or 8:30 pm seating. Please be aware that the seating you'd prefer may be on a waitlist.

The Vintage Room (located on the Promenade deck) offers a unique dining experience onboard the Symphony. This venue was created to promote wine appreciation and features gourmet meals prepared specifically to be paired with various fine wines. You may reserve a seat at this exclusive venue for $210 per person, which includes food, the reserve wines and gratuities. Private parties can be arranged.

There are two specialty restaurants onboard Crystal Serenity, both of which are located aft on the Promenade deck (the seventh deck). Silk Road and The Sushi Bar features contemporary Asian cuisine (created by famous Japanese master chef Nobu Matsuhisa), while the Italian restaurant Prego features an elegant atmosphere with an authentic and regional (Northern) Italian menu. There's no additional fee to dine at either specialty restaurant. However, Crystal does recommend that each person should give a (quite low, relative to the rest of the cruising industry) $7 gratuity to the wait staff after each meal.

Don't forget that 24 hour room service is available for all passengers. There is a complimentary menu available that's an excellent option for a snack, or for when you're feeling a little lazy and would rather the food come to you. There are a few items on the menu that you can only order at an additional cost.



Onboard Features
Crystal will deliver their daily program to your stateroom on each evening of your cruise. It's called Reflections and is a great way to plan out your next day onboard the Serenity. You're sure to find a nice selection of entertainment venues onboard Crystal Serenity. Among them, one of the most popular is the are the Galaxy Lounge, the ship's main show lounge. A wide range of shows are performed there, including Broadway-style production shows, singers, comedians, musicians and acrobats. A popular place to go after a show is the Crystal Casino, which features a nice selection of slot machines and gaming tables. Both of these venues are located on deck 6, the Tiffany deck. Complimentary dance lessons will be available, given by Crystal's professional dance instructors.

Crystal Cruises says that their Odyssey Art at Sea program is the only creative arts program designed for luxury cruise ships guests. This program is only offered during days at sea. An example of one of the classes that may be offered in this varying program is watercolor painting.

There is a variety of bars and lounges onboard Crystal Serenity. Among them is the Avenue Saloon, The Bistro (a coffee and wine bar located mid-ship on the Tiffany deck), the Connoisseur Club (an elegant cigar lounge), Crystal Cove (a nice lounge located next to the Crystal Plaza), Palm Court (featuring an afternoon tea service, as well as cocktails in the evening), Pulse (a nightclub with a bar and dance floor, with dancing often lasting late into the night), Stardust Club (a cabaret lounge, with a dance floor), Sunset Bar (located by the Palm Court, towards the top of the ship) and Trident Bar. Each of the bars and lounges has its own unique atmosphere and style.

On the Lido deck you'll find the Neptune Pool and Seahorse Pool. The Neptune pool features a sliding glass roof over it, while Seahorse Pool is located mid-ship, with a couple of Jacuzzis right by it. There's also a bunch of outdoor lounge chairs and tables for those looking to relax in the sun, read a book or even grab a bite to eat.

The library, located on the Promenade deck (deck 7), is well stocked (with over 2,000 books, 1,000 movies and many board games that can be checked out for free during your cruise). Also on that deck is the photo shop (where you can purchase the photos that the staff takes of you during your cruise), art gallery and the duty-free shopping boutiques (selling a variety of items, such as liquor, jewelry, fashion apparel, souvenirs and perfume). The Hollywood Theatre is a cinema located mid-ship on the Promenade deck.

Although Crystal Cruises isn't very much of a family-favorite when it comes to cruises, they do have a children's playroom (called Fantasia) and a teen center (called Waves) on the Lido deck. Fantasia features tables and chairs for arts and crafts, Sony Playstation games, a large TV and board games. Waves is a video game arcade.

The award-winning (Feng-Shui) Crystal Spa is located aft on the Sun deck (deck 13), which is the highest deck onboard he Crystal Serenity. The spa offers a variety of treatments, including aroma stone therapy, Japanese silk booster facials and well-being massages. Within the spa is the Crystal Salon (offering a wide range of services, such as hairstyling, coloring, facials, manicures and haircuts) and a fitness center (including a weight room). On most Crystal cruises there is a qualified PGA pro onboard, who gives golf classes and clinics. Also on the Sun deck is Wimbledon Court, featuring a full-size, enclosed paddle tennis courts. Forward on this deck is a relaxing observation deck.

Crystal's award-winning Computer University@Sea program is available on all of their cruises. This program provides e-mail services, internet access, classes on PC use, and digital camera support. There will be at least 25 computers available for use onboard the ship. WiFi (wireless internet) access is also available throughout the ship, so feel free to bring your laptop. Rental PC laptops will be available as well. Fees apply for e-mail and internet usage (including for WiFi use) while onboard the Serenity.

If you're looking for the Cruise Sales Consultant or Crystal Society Host/ess (who welcomes first-time cruisers into Crystal's past guest society and can help all guests with information regarding past guest benefits and rewards), you can reach either mid-ship on the Crystal deck. Also on this deck is the main reception (front desk), with the concierge and shore excursions desk.

In the case of a medical emergency there is a medical staff onboard the Serenity 24 hours a day. Medical attention is available to guests at an additional cost. That's why it's highly recommended that you purchase traveler's insurance, as medical bills can be quite expensive. The medical center is located on the Crystal deck.

Crystal offers Ambassador Hosts on each of their sailings. This is a program with carefully screened gentlemen that have interests and backgrounds similar to the typical guests onboard a Crystal cruise. Each of these men is a well traveled person that's an accomplished ballroom dancer. They serve as optional company for women that are traveling onboard the Crystal ships.

Pre-reservations are available for Crystal Adventures (their shore excursions), spa & salon services, specialty dining and Creative Learning Institute classes for all guests that are paid in full 180 days prior to their departure date (and to Penthouse guests once they're paid in full). Pre-reservations are only available until 7 days prior to the departure date. Pre-reservations are not a guarantee, as they're only a request.



Dress Code and Attire
During the day guests wear active resort wear. Dining room attire is casual during the day, but swimsuits, robes and baseball hats are not permitted.

Each evening on a Crystal cruise has a certain dress code, which applies to all dining areas and public spaces of the ship after 6 pm (except for the alfresco dining area, when available out on deck). There are three main types of evening dress onboard a Crystal cruise: formal, informal and casual. A 10 to 14-night cruise usually has three formal nights. Your cruise ticket will list the number of each type of evening dress code.

Crystal defines formal evening attire as: dresses and gowns for ladies, and a tuxedo, dinner jacket or dark suit and tie for gentlemen. On formal evenings, jeans, shorts, casual slacks, sport shirts and caps or baseball hats are not allowed in the dining room or specialty restaurants after 6 pm.

Crystal defines informal evening attire as: an evening cocktail dress or pantsuit for ladies, or suits or sport coats and slacks for gentlemen (ties being optional). On such nights jeans, shorts, sport shirts and caps or baseball hats are not allowed in the dining room or specialty restaurants after 6 pm.

Crystal defines casual evening attire as: casual dresses and pantsuits for ladies, or sport shirts and slacks for gentlemen. Ties and jackets aren't required during such evenings. Shorts and baseball caps aren't allowed after 6 pm. Casual daytime attire isn't permitted after 6 pm during such evenings.


Children Programs
Crystal does not have an extensive youth program. However, on select sailings (such as some Holiday sailings) they may have junior activities available. Such activities include interactive games, and arts and crafts for small children, as well as video game tournaments and social events for teens. All such activities would be under the supervision of Junior Activities Directors.

When in place, Crystal's Junior Activities Program is made up of three age-based tiers:
» 3 to 7 year olds
» 8 to 12 year olds
» 13 to 17 year olds

Crystal has a special Junior Cruiser's menu available for kids. Crystal's executive chefs and other culinary staff can prepare custom dishes, if you so request. The Trident Grill serves complimentary hot dogs, hamburgers, pizza and more. Baby food, high chairs and booster seats are available upon request.

For a small fee, all Crystal ships offer in-stateroom baby-sitting. Guests should contact the concierge onboard for this service, at least 24 hours in advance.



Tipping and Gratuities
Crystal Cruises suggests the following guidelines for gratuities:
Stewardess: $4 per guest, per day (single travelers, $5 per day)
Senior Waiter: $4 per guest, per day
Waiter: $3 per guest, per day
Butler (only applies to Penthouse categories PH, PS and CP): $4 per guest, per day

Tips for the maitre d', headwaiter, assistance stewardess, Lido Deck staff and night Room Service personnel are at your discretion. Any gratuities you'd like to give can be charged to your shipboard account.

A 15% gratuity will be automatically charged to your check for all bar drinks and wines. Crystal suggests a 15% gratuity for Crystal Spa & Salon services, which can be added to your bill. Crystal suggests a $7 per guest, per dinner gratuity for their specialty restaurants.


Alcohol Policy
Guests onboard a Crystal cruise must be at least 18 years old to be served beer and wine. Guests must be at least 21 years old to be served spirits. However, when the ship is docked or anchored within 3 miles of a US port, guests must be at least 21 years old to be served any alcoholic beverages.


Gambling Policy
The official minimum gambling age on all Crystal cruise ships is 21. The casino is always closed in port and operates under the gaming rules of Nevada.


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